All of our Ducky Zebra clothes are made from GOTS (Global Organic Textile Standard) certified organic cotton. No harmful chemicals are used in the growing of organic cotton, and it emits up to 46% less greenhouse gases than non-organic. You can read more about organic cotton on our values page.

Cotton is a plant, usually grown in tropical and subtropical regions, and is one of the largest non-food crops. The fluffy fibre is picked and then spun into thread. Once woven it becomes a soft, breathable material, and makes up around half of the world’s textiles.

Unlike conventional cotton, organic cotton is grown without toxic chemicals and pesticides. Instead, natural methods are used to nurture the soil and protect the crops from pests and disease. Want to learn more? Or understand the benefits of organic cotton? Take a look at our page, made from organic cotton

GOTS stands for Global Organic Textile Standards and it’s regarded as the world’s leading certification for textiles made from organic fibres.

There are a number of certifications for ‘Organic Cotton’, many of which fail to check the product is organic from start to finish. This could mean that the fibres have been grown organically, but the dyes and manufacturing process aren’t organic. Or a product might claim to be ‘organic’ but only contain a small percentage of organic cotton in the finished item. The generic label ‘organic cotton’ isn’t clear or comprehensive enough.

What makes GOTS different? The GOTS certification checks the product is fully organic from start (at the farm) to finish. This includes the seeds used to grow the cotton, the process of harvesting, the use of raw materials, the manufacturing process, right through to the labels and packaging.

Plus, unlike other certifications, it also includes important checks around the conditions and rights of the workers. In a complex industry, where supply chains aren’t always transparent, this level of rigour brings huge reassurance.

Want to discover more? Check out our blog post on what it means to be GOTS certified.

We're proud to be working with our manufacturing partner, Shine Organic Clothing Company, based in south India. Not only are they highly skilled and GOTS certified, but they're also passionate about creating clothes sustainably. 

Under the GOTS certification, the factory is checked to make sure workers have a safe and clean working environment and that they’re paid fairly.

Read more about Shine Organic Clothing Company and meet the team that make our clothes.

We recommend you machine wash your Ducky Zebra clothes at 30 degrees with similar colours. Please check the individual care labels on your clothes, as the instructions may vary from item to item.

Check out our handy size guide for more information on our sizing.

We're afraid it's not possible to combine your orders. However, if your orders have not yet been despatched we can cancel them and you can place a new one. If this is the case, please email us at hello@duckyzebra.com.

Yes you can. Just choose 'add a new address' when you reach the delivery page during checkout and pop in their details. You can also add a personalised gift note, which we will add to their order.

You can only apply one discount/promotion code at any one time. So, if you have two discount codes, they will need to be used across two separate orders.

Our delivery costs vary, depending on where you live, and how quickly you want to receive your package. Take a look at our Delivery and Returns page for a breakdown of our costs.

Yes, we ship all over the world. Take a look at our Delivery and Returns page for more information.

All of our orders are wrapped in eco-friendly packaging and are delivered by the Royal Mail.

We hope you love your items as much as we do. But, if there’s any reason you’re not satisfied with your order, we're happy to offer a full refund. Please check out our Delivery and Returns page for more information.

We're afraid not. Take a look at our Delivery and Returns page to get all the info you need on returning items, and to download a returns form.

At the moment, we do not offer exchanges. Instead, please return the item(s) you no longer want, and start the order process again for the alternative size or style. Why? We're a small business with low stock levels. This is great news for avoiding waste. But, it makes things like exchanges difficult, as we might not have the alternative size or style you're looking for. 

At the moment, we do not offer exchanges. Instead, the item(s) will need to be returned, and the order process re-started for the alternative size or style. Why? We're a small business with low stock levels. This is great news for avoiding waste. But, it makes things like exchanges difficult, as we might not have the alternative size or style you're looking for. 

Our clothes are made from high quality fabric, and are designed to last and pass on to siblings and friends. But what if you don't have anyone to pass them onto? Well, our pre-loved programme allows you to recycle your Ducky Zebra clothes by returning them to us. We’ll then pass them on to the Oxford Baby Bank for reuse. In exchange, and as a thank you, we’ll give you 15% off your next purchase. This programme helps spread kindness, while reducing the number of clothes that may end up in landfill.

Want to find out how the programme works? Check out our pre-loved clothes page.

The fashion industry accounts for 10% of global carbon emissions and nearly 20% of wastewater. In the UK an estimated 350,000 tonnes of clothing ends up in landfill every year. This is not sustainable. At Ducky Zebra we're passionate about reducing our environmental impact, working ethically and being transparent. 

Check out our People and Planet page for more information on the steps we're taking.