Delivery + returns
UK delivery
- We offer free standard delivery on all UK orders over £40
- For items under £40, standard delivery tracked (3 - 5 working days) costs £3.50
- If you'd like your clothes sooner, you can opt for first class tracked, (1-3 working days) costing £4.95
European delivery
- We have a flat rate delivery option for all European orders of £9.00 (plus your country’s import & duties), which takes 5 - 10 working days. Your order will be fully tracked.
International delivery
- Smaller packages cost £10.50 (plus your country’s import & duties)
- Larger packages cost £18.50 (plus your country’s import & duties)
- Both options take 7 - 14 working days. Your order will be fully tracked.
- We'll do our best to deliver all International orders, but it's not always that simple. If you live in a remote region there could be some issues. If so, we'll let you know.
Customs and duty charges
- Ducky Zebra cannot be held responsible for local customs and duty charges on any items purchased through our website. If you are ordering outside the UK, you are responsible for paying the customs and duty that may be added on delivery of your parcel. If you are unsure of these charges please check before placing your order.
Returns
- We hope you love your items as much as we do. But, if there’s any reason you’re not satisfied with your order, we're happy to offer a full refund.
- To read all of our delivery & returns information click here.